What should be the first step in preparing an inservice for staff?

The first step in preparing an inservice for staff should involve observing the staff at work to identify problems. This approach allows the facilitator to gather firsthand information about the challenges and needs that the staff face in their daily routines. By doing so, it becomes possible to tailor the inservice to address specific gaps in knowledge or skills that are directly impacting their performance.

Observing staff in their work environment helps to create a relevant and practical training program. It ensures that the content delivered during the inservice is applicable to real-life situations, making the training more effective and engaging. This process also promotes a collaborative atmosphere, as staff members feel their actual experiences and challenges are being acknowledged and addressed.

While asking staff what they want to learn can provide insights into their interests and perceived needs, it may not accurately reflect the underlying issues affecting their work. Reading up on the subject is valuable for the facilitator's background knowledge, but it should not be the first step without understanding the specific context of the staff's situation. Looking at what other hospitals are teaching can serve as inspiration but may not directly relate to the unique circumstances faced by your specific staff. Therefore, direct observation is the most effective initial step to ensure that the inservice is relevant and worthwhile.